298pkr Privacy Policy

1. Data Controller

For the purposes of this Privacy Policy, "298pkr", "we", "us", and "our" refers to the operator of the 298pkr platform accessible at 298pkr.net. 298pkr acts as the data controller in respect of personal data collected from users of the platform. Questions and requests relating to data protection may be directed to our support team at the contact details provided in Section 14 of this policy.

2. Personal Data We Collect

298pkr collects the following categories of personal data from users:

2.1 Identity & Contact Data

• Full legal name
• Date of birth
• Pakistani mobile number (registered with JazzCash, Easypaisa, or otherwise)
• Email address (where provided)
• Residential address
• CNIC number or other government-issued identity document number (for KYC verification)

2.2 Financial Data

• Payment method details (JazzCash account number, Easypaisa number, bank account details, card details — processed via secure payment gateways)
• Transaction history (deposits, withdrawals, stakes, and winnings)
• Account balance information

2.3 Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, features accessed, and session duration
• Betting history, game play records, and bonus usage
• Cookies and similar tracking technologies (see Section 9)

2.4 Communications Data

• Records of communications between you and 298pkr support
• Responses to surveys or feedback requests (where voluntarily provided)

3. How We Collect Personal Data

298pkr collects personal data through the following means:

• Direct registration: When you create a 298pkr account, you provide identity and contact data directly.
• Account activity: Your betting history, deposits, withdrawals, and gaming behaviour are recorded automatically as you use the platform.
• KYC verification: When identity verification is requested, you submit documents to 298pkr directly or via a third-party verification provider.
• Automated technologies: Cookies, server logs, and similar tools collect technical data as you browse the 298pkr platform.
• Third parties: Payment processors and fraud prevention services may share relevant data with 298pkr in connection with transactions you initiate.

4. How We Use Your Personal Data

298pkr uses personal data for the following purposes:

• Account management: Creating, maintaining, and securing your 298pkr account, and verifying your identity in compliance with applicable requirements.
• Service delivery: Processing bets, deposits, and withdrawals; delivering casino and sports betting services; resolving disputes.
• Legal and regulatory compliance: Meeting know-your-customer (KYC), anti-money laundering (AML), and other applicable legal obligations.
• Fraud prevention and security: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of platform features.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling indicators and applying responsible gaming tools where appropriate.
• Communications: Responding to support queries, sending account-related notifications, and communicating material changes to platform terms or policies.
• Platform improvement: Analysing usage patterns to improve platform functionality, game offerings, and user experience.
• Marketing: Where you have consented, sending promotional communications about 298pkr offers, bonuses, and new features. You may opt out at any time.

5. Legal Basis for Processing

298pkr processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our contractual obligations to you under the Terms & Conditions, including account management and payment processing.
• Legal obligation: Processing required for compliance with KYC, AML, and other applicable regulatory requirements.
• Legitimate interests: Processing conducted for fraud prevention, security, responsible gaming monitoring, and platform improvement, where these interests are not overridden by your fundamental rights.
• Consent: Processing for direct marketing purposes, where consent has been obtained and may be withdrawn at any time.

6. Data Sharing & Disclosure

298pkr does not sell personal data to third parties. We may share personal data in the following circumstances:

• Payment processors: Financial data is shared with JazzCash, Easypaisa, banking partners, and card payment processors solely to execute transactions you have initiated.
• KYC and compliance providers: Identity data may be shared with authorised third-party identity verification services for KYC and AML compliance purposes.
• Game providers: Limited technical data may be shared with game content providers (such as Evolution, Pragmatic Play, and others) to the extent necessary to deliver their games on the 298pkr platform.
• Legal authorities: 298pkr will disclose personal data to competent authorities where required by applicable law, court order, or regulatory direction.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to a successor entity subject to equivalent data protection commitments.

All third parties with whom 298pkr shares personal data are required to handle it in accordance with applicable data protection standards.

7. Data Retention

298pkr retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfaction of legal, regulatory, accounting, and reporting obligations. As a general guide:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in line with AML and financial record-keeping requirements.
• Identity verification documents are retained for the duration required by applicable KYC regulations.
• Technical and usage logs are retained for up to two (2) years.
• Marketing consent records are retained for as long as the consent remains active and for a reasonable period thereafter for compliance purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

8. Data Security

298pkr implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption of data in transit, access controls limiting data access to authorised personnel only, secure server infrastructure, and regular security assessments.

While 298pkr takes data security seriously, no transmission over the internet or electronic storage method is completely secure. Users are responsible for maintaining the security of their own 298pkr login credentials and for notifying 298pkr promptly if they suspect any unauthorised access to their account.

9. Cookies & Tracking Technologies

298pkr uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device that allow us to recognise your browser and store certain information. 298pkr uses the following categories of cookies:

• Essential cookies: Necessary for the platform to function. These include session cookies that maintain your logged-in state and security cookies that support authentication. These cannot be disabled.
• Analytical cookies: Used to understand how users navigate and interact with the 298pkr platform, allowing us to improve performance and usability. Data collected is aggregated and anonymised where possible.
• Functional cookies: Used to remember your preferences (such as language or display settings) to provide a more personalised experience.
• Marketing cookies: Used, where consented, to deliver relevant promotional content. You may withdraw consent at any time via your browser settings.

You may control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the 298pkr platform.

10. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 298pkr:

• Right of access: You may request a copy of the personal data 298pkr holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable retention obligations.
• Right to restrict processing: You may request that processing of your personal data be restricted in certain circumstances.
• Right to data portability: Where processing is based on consent or contract, you may request a structured, machine-readable copy of personal data you have provided.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact 298pkr support at the address in Section 14. We will respond to verified requests within a reasonable timeframe. Identity verification may be required before processing a request.

11. Minors

298pkr is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If 298pkr becomes aware that personal data has been collected from a minor, that account will be immediately suspended, data will be deleted, and any associated funds subject to investigation. If you believe a minor has registered an account on 298pkr, please notify us immediately via the contact details in Section 14.

12. International Data Transfers

298pkr operates internationally and your personal data may be processed in countries outside Pakistan, including countries where data protection laws may differ from those applicable in Pakistan. Where such transfers occur, 298pkr implements appropriate safeguards to ensure an adequate level of protection for your personal data, including contractual obligations on recipient entities consistent with applicable data protection standards.

13. Changes to This Policy

298pkr reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via their registered contact details or by a prominent notice on the platform. The "Last updated" date at the top of this policy reflects the date of the most recent revision. Continued use of 298pkr following notification of changes constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 298pkr, please contact our support team. All data-related enquiries will be handled promptly and in accordance with applicable requirements.